The Appliance Store Pittsburgh Residents Love

by Bill Welles

As Pittsburgh’s most trusted independent appliance dealer, Don’s Appliances has 50 years of industry knowledge and expertise. What began as a small, family-owned appliance dealer in 1971 has blossomed into a generational business that continues to serve the great folks of Pennsylvania to this day. Currently, Don’s Appliances carries over 80 appliance brands and has expanded to 10 convenient store locations across Allegheny County where we sell, deliver, install, and service all major cooking, cleaning, and household water products.

After five decades, our customers have come to rely on a versatile selection of appliances. Most recently, we have expanded our repertoire to include kitchen and bath features in our product mix. WATERSOURCE by Don's Appliances is our dedicated kitchen and bath showroom found at the East Liberty location. In 2019, we expanded even further, opening our first factory outlet in North Fayette selling discounted appliances and water products.

We have grown our business large enough to offer competitive pricing, but we still stay true to our values and the “white glove” service we were founded on. Our focus is always on the customer experience to ensure we are by their side every step of the way. From the moment you step foot in our showroom to the time your product is installed, our knowledgeable staff members are devoted to helping you find name-brand appliances that appeal to everyday people like ourselves.

We don’t set out to makes sales, our goal is to provide the inventory, displays, and services to help you find the right appliances to fit your style and your life. Whether you’re starting a renovation project or an appliance suddenly breaks, Don’s Appliances will get your home up and running again.

panoramic view of Pittsburgh and the 3 rivers

Competing Appliance Stores in Pittsburgh

Nowadays, you can find appliances almost anywhere. Especially with the ease and accessibility of online and digital retail, shopping for new appliances has never been easier. However, if you prefer independent dealers, Don’s Appliances isn’t the only local appliance store with a good reputation in the Pittsburgh area. 

Dormont Appliance

Family-owned since 1949, Dormont Appliance has operated a budget-friendly, personable shopping experience with knowledgeable and serviceable staff members. If you’re replacing an outdated appliance or planning a kitchen remodel, they offer a vast selection of brand-name products to suit any household need. Much like our store, Dormont’s team of industry professionals handles delivery, setup, and servicing needs to make sure products are properly installed and customers are comfortable throughout the entire buying process.

Bridgeville Appliance

With a diverse and unique history, Bridgeville Appliance has served the tri-state area since 1947. What started as a store that sold paint, records, and children's toys is now a well-known appliance retailer and local competitor in the state of Pennsylvania. In the 70-plus years of service, Bridgeville has grown its business with a focus on fair prices and quality customer service. With an impressive inventory, Bridgeville Appliances carries nearly 60 brands in the kitchen and laundry space, so you can find appliances to fit a modest budget or the most extravagant tastes. 

Perlas Appliance Plus

As the oldest family-owned appliance dealer in Pittsburgh, Perlas Appliance Plus has made itself a household name since 1927. Offering discounted appliances, mattresses, electronics, and air control systems, Perlas serves customers from Squirrel Hill to Penn Hills to Upper Saint Clair and beyond. They have a knowledgeable staff on hand whose expertise in mattresses and electronics sets a high standard. If you’re looking for quality brands, they are also an authorized dealer of Bosch, Capital, Electrolux, Fisher & Paykel, Frigidaire, and more.

row of red and blue washing machines in an appliance showroom

What’s the Difference?

There are plenty of options to choose from when it comes to Pittsburgh area appliance stores, but our rich history and dedication to quality service is unrivaled. Don’s Appliances makes a difference, beating out the competition with the largest selection of brands and a team of industry professionals that are well-versed in every aspect of the business. We operate using our own trucks, installers, and service team to ensure we are meeting the customer's needs and doing things the right way.

We don’t believe in cutting corners, and service has always been the pillar that has kept our business standing strong. Don’s Appliances has built a team of more than 25 individuals to fulfill the needs of our service department so no question or request goes unheard. We have been rated a "Top 100 Servicer" by Sub-Zero and Wolf, and our service department receives "A" grades from our various manufacturers on a continual basis.

As the region's leading servicer, we are factory-authorized for over 25 brands, with all our technicians being factory trained for the appliances that we service. Our impact is felt well beyond the Pittsburgh region as our local team will provide service within a 125-mile radius from our nearest store, including areas of Pennsylvania, Ohio, West Virginia, and Maryland—contributing to the continued growth of our business.

We provide the same services as competing stores in the area, but on a much larger scale. You will never feel limited when it comes to inventory, installation, or delivery options. We are equipped to handle orders for indoor and outdoor living products, as well as kitchen appliance packages if you prefer to shop in bulk.

If you’d like more information on our story or services, check out the helpful video below, or navigate to our YouTube channel to see what else Don’s Appliances has to offer.

Awards and Recognition

Our dedication and commitment have been made relevant through several Pittsburgh organizations including:

  • 2015-2020 Pittsburgh Post-Gazette Top Workplace Award
  • 2017 Pittsburgh Post-Gazette Fan Favorites Award
  • 2017 Pittsburgh Business Times Family Business Award
  • 2018 Observer-Reporter's Official Community’s Choice Awards Best of the Best (First place)
  • 2018 - 2020 Observer-Reporter's Official Community's Choice Awards Best of the Best

As our business grows, we are continuously allocating resources to enhance the customer experience. Additional retail landscapes have allowed us to proper, operating faster, smarter, and more efficiently.

We’re Here to Help

Most importantly, Don’s Appliances treats our team and our customers like family. When you arrive at one of our store locations, you’ll notice the care we put into every request. Behind the Don’s namesake is a team of highly trained and skilled associates that are happy to answer any questions that may arise.

We understand times have been tough, so we have financing options in place that include a great selection of major brands to suit any budget. Whether you’re drawn toward household brands like GE, LG, KitchenAid, or Samsung, or high-end luxury dealers like Thermador or JennAir, you can find the best payment plan to fit your needs.

Our retail locations are open six days a week to offer appliance solutions when you need them most. And don’t forget to utilize our digital catalog—our website offers plenty of helpful tips to get you started shopping online.

If you’re looking for refrigerators, ranges, dishwashers, ovens, dryers, and more, visit the best appliance store in Pittsburgh. Don’s Appliances is your best bet for any appliance need, so give us a call at your preferred store location or visit us today. We look forward to seeing you in person!