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About Us

For 50 years, Don’s has been growing the business and supporting customers and the communities they operate in. They’re large enough to offer competitive pricing, yet small enough to continue offering the “white glove” service they were founded on. Don’s Appliances’ focus is always on the customer— from their experience online, to the first step into a showroom, when the products are delivered and installed and well after the appliances begin needing to be serviced.

Customer Service

Our single most important goal is to deliver the very best customer experiences every minute of every day. Don’s Appliances strives to be the every day hero to our customers.

Knowledge & Expertise

When our customers are remodeling or building a new house, Don’s has all the expertise, product knowledge, inventory, brands, displays and services to meet and exceed their needs.

Service & Repairs

When an appliance breaks, we are there, just in time and with the right product, delivery, installation and service.

Exceptional sales, service and customer satisfaction are the backbone of our culture.

Don’s Appliances is a family-owned, independent appliance retailer based out of Pittsburgh, PA. Founded in 1971, Don’s Appliances has expanded to 10 locations selling, delivering, installing and servicing all major appliance brands. More recently, Don’s has added kitchen and bath fixtures to our product mix. WATERSOURCE by Don's Appliances, our dedicated kitchen and bath showroom, is located in East Liberty. Kitchen and bath fixtures can also be found throughout our other 10 locations. In 2019 we opened our first Factory Outlet location in North Fayette selling discounted appliances and water products

Large enough to offer competitive pricing, yet small enough to continue offering the “white glove” service we were founded on, our focus is always on the customer experience, from the first step into a showroom to purchase and well after our product has been installed.

  • 45,500 Sq. Ft. Showroom Size
  • 100,000+ Sq. Ft. Warehouse Size
  • 15,000+ Social Media Followers
  • 7 Charity Partners
  • 161 Employees

Our dedication has been made relevant through several recognitions by Pittsburgh Organizations:

  • 2017 Pittsburgh Post-Gazette Fan Favorites Award
  • 2018 Observer-Reporter's Official Community’s Choice Awards Best of the Best (First place)
  • 2015-2021 Pittsburgh Post-Gazette Top Workplace Award
  • 2017 Pittsburgh Business Times Family Business Award
  • 2018 - 2020 Observer-Reporter's Official Community's Choice Awards Best of the Best

We are continuously allocating resources to enhance the customer experience as our business grows and retail landscapes change allowing us to operate faster, smarter, better and with more care.

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